FAQ

Contact Preference to inquire. Some items are no longer available while others are considered on a case-by-case basis.

No, however, some services are available at the Art by Preference home studio, in Rocky Mount, NC, where product pick-ups are also occasionally available.

Please leave a message or text 919-307-5350 to get a quick response by phone.

No digital image creation or digitization of images No crafts

You are welcome to inquire regarding additional options in the event that this portion has not been updated. Online Payments Credit/Debit Apple Pay Afterpay Affirm Google Pay Manual Payments Cash App ($artbyprep) Venmo (@artbyprep) Cash (on a case-by-case basis) Please allow 7-10 business days for payment processing when requesting a service or product, especially if paid through an invoice. For last-minute or rush orders, only manual payments are accepted.

Any payments received through this website or paid through an online invoice take 7-10 business days to process. Rush orders and last-minute service requests (when accepted) require payment through methods such as Venmo, Cash App or PayPal, which are processed immediately. NOTE: There may be an additional charge for rush orders (24-72 hours turnaround). Price varies by service or product.

No, no work begins until a payment is made. Samples are considered work.

Yes. Only order in the Shop if you plan to have your product shipped. Pricing in the Shop includes shipping and packaging. Contact Preference directly to find out pricing for items you would like to pick-up in person.